How To Fix FKKCOLL137 - Debt recovery score is not allowed to be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 137

• Message text: Debt recovery score is not allowed to be empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL137 - Debt recovery score is not allowed to be empty ?

  The SAP error message FKKCOLL137 indicates that the debt recovery score is required but has not been provided in the system. This score is typically used in the context of collections management and credit risk assessment, helping organizations evaluate the likelihood of recovering debts.
  Cause:
  The error occurs when:
  
  A transaction or process related to debt recovery is initiated without a specified debt recovery score.
  The debt recovery score field is mandatory in the configuration or transaction you are trying to execute, and it has not been filled in.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the debt recovery score is configured correctly in your SAP system. This may involve checking the settings in the Collections Management module or the relevant configuration area.
  
  
  
  Input the Debt Recovery Score:
  
  If you are entering data manually, make sure to provide a valid debt recovery score in the relevant field before executing the transaction.
  
  
  
  Review Master Data:
  
  Check the master data for the customer or account involved in the transaction. Ensure that the debt recovery score is populated in the customer master data or any related records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to Collections Management or the specific transaction you are working with to understand the requirements for the debt recovery score.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context on how to handle debt recovery scores.
  Transaction Codes: Familiarize yourself with transaction codes related to Collections Management (e.g., FKKCOLL, FKKMA, etc.) to better understand where this error might occur.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary authorizations to input or modify the debt recovery score.
  
  By following these steps, you should be able to address the FKKCOLL137 error and proceed with your transaction successfully.