How To Fix FKKCOLL135 - Collection agency &1 is only allowed to report paid charges and interest

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 135

• Message text: Collection agency &1 is only allowed to report paid charges and interest

What causes this issue?

Collection agency &V1& is only allowed to report paid charges and
interest according to <DS:SIMG._FICABTIN_TFK050B>Customizing</>.
However, collection agency &V1& reported open charges or interest.

System Response

Processing is terminated.

How to fix this error?

Discuss this with your collection agency and if necessary change the
payload of the XML message and trigger processing again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL135 - Collection agency &1 is only allowed to report paid charges and interest ?

  The SAP error message FKKCOLL135 indicates that a collection agency is attempting to report charges or interest that have not been paid. This error typically arises in the context of accounts receivable and collections management within SAP, particularly when dealing with external collection agencies.
  Cause:
  The error occurs due to the following reasons:
  
  Unpaid Charges: The collection agency is trying to report charges or interest that have not been settled or paid by the customer.
  Configuration Settings: The settings for the collection agency in the SAP system may restrict reporting to only those items that have been paid.
  Data Entry Errors: There may be incorrect data entries or configurations in the collection agency's setup.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Verify Payment Status:
  
  Check the payment status of the charges or interest that the collection agency is trying to report. Ensure that they are indeed paid.
  
  
  
  Review Collection Agency Configuration:
  
  Go to the configuration settings for the collection agency in SAP. Ensure that the agency is set up correctly to handle the reporting of charges and interest.
  You can check the configuration in the following path:
  
  SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Collections Management > Define Collection Agencies.
  
  
  
  
  
  Adjust Reporting Parameters:
  
  If the collection agency is supposed to report unpaid charges, you may need to adjust the parameters or settings to allow for this. However, this should be done with caution and in accordance with your organization's policies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the collection agency functionality to ensure that all necessary configurations are in place.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) or FQEVENT (Event Management for Collections) to analyze the data related to the collection agency.
  User Roles and Authorizations: Ensure that the user attempting to perform the action has the necessary authorizations to report charges and interest.
  Testing in Development Environment: If changes are made to configurations, it is advisable to test them in a development or quality assurance environment before applying them to the production system.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.