How To Fix FKKCOLL134 - Collection agency &1 is only allowed to report open charges and interest

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 134

• Message text: Collection agency &1 is only allowed to report open charges and interest

What causes this issue?

Collection agency &V1& is only allowed to report open charges and
interest according to <DS:SIMG._FICABTIN_TFK050B>Customizing</>.
However, collection agency &V1& reported charges or interest that were
cleared by payment.

System Response

Processing is terminated.

How to fix this error?

Discuss this with your collection agency and if necessary change the
payload of the XML message and trigger processing again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL134 - Collection agency &1 is only allowed to report open charges and interest ?

  The SAP error message FKKCOLL134 indicates that a collection agency is attempting to report charges or interest that are not open. This typically occurs in the context of accounts receivable and collections management within SAP, particularly when dealing with the integration of collection agencies.
  Cause:
  The error arises when:
  
  The collection agency specified in the transaction is configured to only report open charges and interest.
  The system is trying to process closed or settled items, which are not eligible for reporting to the collection agency.
  There may be a configuration issue in the collection agency settings or the items being processed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status of the Items:
  
  Ensure that the items you are trying to report to the collection agency are indeed open and have not been settled or closed.
  
  
  
  Review Collection Agency Configuration:
  
  Go to the configuration settings for the collection agency in SAP (transaction code: SPRO).
  Navigate to the relevant section for collection agency settings and verify that the agency is set up correctly to handle the types of charges you are trying to report.
  
  
  
  Adjust Reporting Parameters:
  
  If you are trying to report items that are not open, you may need to adjust your reporting parameters or select different items that are eligible for reporting.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to the collection agency functionality to ensure compliance with the required processes.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (for collections) and FBL5N (for account balance display) to help in troubleshooting.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary authorizations to report to the collection agency.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.