How To Fix FKKCOLL132 - Correspondence for invoice &2 for document &1 not stored in opt. archive

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 132

• Message text: Correspondence for invoice &2 for document &1 not stored in opt. archive

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL132 - Correspondence for invoice &2 for document &1 not stored in opt. archive ?

  The SAP error message FKKCOLL132 indicates that the correspondence for a specific invoice (identified by document number &1) has not been stored in the optional archive. This message typically arises in the context of the Contract Accounts Receivable and Payable (FI-CA) module, where correspondence related to invoices is managed.
  Cause:
  The error can occur due to several reasons:
  
  Archiving Not Configured: The system may not be configured to archive correspondence documents properly.
  Missing Archive Object: The specific correspondence document may not have been archived due to missing or incorrect settings in the archiving object.
  Document Not Processed: The invoice or document may not have been processed correctly, leading to the absence of the corresponding archived document.
  Authorization Issues: There may be authorization issues preventing the system from accessing the archived documents.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Archiving Configuration:
  
  Ensure that the archiving settings for correspondence documents are correctly configured in the system. This includes checking the archiving object settings in transaction SARA.
  
  
  
  Run Archiving Job:
  
  If the correspondence documents have not been archived yet, you may need to run the archiving job for the relevant archiving object. This can be done in transaction SARA by selecting the appropriate archiving object and executing the job.
  
  
  
  Verify Document Processing:
  
  Check if the invoice and its corresponding documents have been processed correctly. You can do this by reviewing the document flow in the relevant transaction (e.g., FB03 for viewing invoices).
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access archived documents. This can be checked with your SAP security team.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message. Sometimes, there are known issues or patches that can resolve the problem.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SARA: For archiving configuration and jobs.
  FB03: To display the invoice document.
  SAC: To check the status of archived documents.
  
  
  
  Documentation: Review the SAP documentation related to archiving in FI-CA for more detailed guidance on setting up and managing archiving processes.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.