How To Fix FKKCOLL136 - Collection agency &1 is reporting information for items from agency &2

FKKCOLL136 - Overview

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 136

• Message text: Collection agency &1 is reporting information for items from agency &2

What causes this issue?

Collection unit &V3& was submitted to collection agency &V2&. However
now collection agency &V1& is reporting information about this
collection unit.

System Response

Processing is terminated.

How to fix this error?

Discuss this with your collection agency. If necessary change the
payload and trigger processing again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL136 - Collection agency &1 is reporting information for items from agency &2 ?

  The SAP error message FKKCOLL136 indicates that there is a conflict or issue related to the reporting of items by a collection agency. Specifically, it suggests that the collection agency specified in the message is reporting information for items that are already being reported by another collection agency. This can occur in scenarios where multiple collection agencies are involved in managing the same set of receivables or accounts.
  
  Cause:
  
  Multiple Collection Agencies: The primary cause of this error is that the same items (receivables) are being reported by more than one collection agency. This can happen if the configuration allows multiple agencies to handle the same accounts or if there is a misconfiguration in the assignment of collection agencies to items.
  Incorrect Configuration: There may be an issue with the configuration settings in the SAP system regarding how collection agencies are assigned to items or how they report information.
  Data Integrity Issues: There could