How To Fix FKKCOLL139 - &1 master data changes simulated to collection agency &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 139

• Message text: &1 master data changes simulated to collection agency &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL139 - &1 master data changes simulated to collection agency &2 ?

  The SAP error message FKKCOLL139 indicates that there are changes in the master data that have been simulated for a collection agency. This typically occurs in the context of contract accounts in the SAP Convergent Charging or SAP Collections Management modules, where changes to customer or account data are being processed.
  Cause:
  The error message can arise due to several reasons, including:
  
  Data Inconsistencies: There may be inconsistencies or issues with the master data of the customer or the collection agency.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the master data.
  Configuration Issues: There may be configuration settings in the system that prevent the changes from being applied.
  Simulated Changes: The system is set to simulate changes rather than apply them, which can happen if the system is in a test mode or if certain flags are set.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  Check Master Data: Review the master data for the customer and the collection agency to ensure that all required fields are correctly filled and there are no inconsistencies.
  Review Authorizations: Ensure that the user has the necessary authorizations to make changes to the master data. This may involve checking user roles and permissions in the SAP system.
  Configuration Review: Check the configuration settings related to the collection agency and contract accounts. Ensure that the settings allow for the changes to be applied.
  Simulated Changes: If the changes are being simulated, check the settings to see if you can switch from simulation mode to actual processing mode. This may involve changing a flag in the configuration or running a specific transaction to apply the changes.
  Consult Documentation: Refer to SAP documentation or notes related to the error message for any specific guidance or patches that may be available.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FKKCOLL for collections management or FBL1N for vendor line items to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.