How To Fix FKKB_DM014 - Dispute Management is not active in any of the potential company codes


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

  • Message number: 014

  • Message text: Dispute Management is not active in any of the potential company codes

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Activate Dispute Management in the company code.
    INCLUDE FICA_NA_F5 OBJECT DOKU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKB_DM014 - Dispute Management is not active in any of the potential company codes ?

    The SAP error message FKKB_DM014 indicates that Dispute Management is not active for any of the company codes you are trying to work with. This typically occurs when you attempt to access or utilize Dispute Management functionalities without having it properly configured for the relevant company codes.

    Cause:

    1. Dispute Management Not Activated: The primary cause of this error is that Dispute Management has not been activated for the company codes in question.
    2. Configuration Issues: There may be configuration issues in the SAP system that prevent Dispute Management from being recognized as active for the specified company codes.
    3. Missing Authorizations: Sometimes, the user may not have the necessary authorizations to access Dispute Management for the company codes.

    Solution:

    To resolve the FKKB_DM014 error, follow these steps:

    1. Activate Dispute Management:

      • Go to the SAP Customizing Implementation Guide (IMG).
      • Navigate to Financial Supply Chain Management > Dispute Management > Basic Settings > Activate Dispute Management.
      • Ensure that Dispute Management is activated for the relevant company codes.
    2. Check Configuration:

      • Verify that the necessary settings for Dispute Management are correctly configured for the company codes.
      • Ensure that the integration with other modules (like Accounts Receivable) is properly set up.
    3. User Authorizations:

      • Check if the user has the necessary authorizations to access Dispute Management functionalities.
      • If not, work with your SAP security team to grant the required permissions.
    4. Testing:

      • After making the necessary changes, test the functionality again to ensure that the error no longer appears.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration or FKKB_DISPUTE for accessing Dispute Management functionalities.
    • Documentation: Refer to SAP Help documentation for detailed steps on configuring Dispute Management.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support or consulting with an SAP expert for further assistance.

    By ensuring that Dispute Management is activated and properly configured for the relevant company codes, you should be able to resolve the FKKB_DM014 error.

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