How To Fix FKKB_DM016 - No authorization to change cases in company code &1 group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 016

• Message text: No authorization to change cases in company code &1 group &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM016 - No authorization to change cases in company code &1 group &2 ?

  The SAP error message FKKB_DM016 indicates that a user does not have the necessary authorization to change cases in a specific company code and group. This error typically arises in the context of SAP's case management or dispute management functionalities, where users are required to have specific authorizations to perform certain actions.
  Cause:
  
  Authorization Issues: The user attempting to change the case does not have the required authorization object assigned to their user profile. This could be due to missing roles or authorizations related to case management.
  Company Code Restrictions: The user may not have the necessary permissions for the specific company code and group mentioned in the error message.
  Role Configuration: The roles assigned to the user may not include the necessary permissions to modify cases in the specified context.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  Alternatively, you can use transaction SU01 to review the user's roles and authorizations.
  
  
  
  Modify User Roles:
  
  If you have the necessary administrative rights, you can add the required authorization objects to the user's roles. This may involve working with your SAP security team to ensure that the user has the appropriate access.
  Common authorization objects related to case management include F_KKBEW (for case management) and F_KKBLN (for company code-specific authorizations).
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. Provide them with the error message and the context in which it occurred so they can assist in resolving the issue.
  
  
  
  Testing:
  
  After adjustments are made to the user's authorizations, have the user log out and log back in to ensure that the changes take effect. Then, attempt to perform the action again to verify that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that govern case management in SAP. This can help in understanding what permissions are necessary for specific actions.
  Documentation: Review SAP documentation or help resources related to authorization management and case management to better understand the requirements and configurations.
  Transaction Codes: Common transaction codes related to user management and authorization checks include:
  
  SU01 - User Maintenance
  PFCG - Role Maintenance
  SU53 - Display Authorization Check
  
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the FKKB_DM016 error.