How To Fix FKKB_DM015 - No authorization to create cases in company code &1 group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 015

• Message text: No authorization to create cases in company code &1 group &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM015 - No authorization to create cases in company code &1 group &2 ?

  The SAP error message FKKB_DM015 indicates that a user does not have the necessary authorization to create cases in a specific company code and group. This is a common issue in SAP systems where authorization checks are in place to ensure that users can only perform actions for which they have been granted permission.
  Cause:
  The error is typically caused by one of the following reasons:
  
  Missing Authorizations: The user lacks the required authorization objects related to case creation in the specified company code and group.
  Role Assignment: The user may not have the appropriate roles assigned that include the necessary authorizations.
  Company Code Restrictions: The user may be restricted from creating cases in the specified company code due to organizational policies or settings.
  
  Solution:
  To resolve the FKKB_DM015 error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization checks failed. This will provide insight into what specific authorizations are missing.
  
  
  
  Review User Roles:
  
  Go to transaction code SU01 and enter the user ID to check the roles assigned to the user. Ensure that the user has roles that include the necessary authorizations for case creation.
  
  
  
  Modify Authorizations:
  
  If you have the necessary permissions, you can modify the user’s roles or create a new role that includes the required authorization objects. Common authorization objects related to case management include:
  
  F_KKBE_BSA (Authorization for case management)
  F_KKBE_BCA (Authorization for case creation)
  
  
  Ensure that the authorization objects include the correct company code and group.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. Provide them with the details of the error and the company code/group involved.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Then, attempt to create the case again.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that pertain to case management and ensure they are correctly configured.
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the FKKB_DM015 error.