How To Fix FKKB_DM013 - Dispute Management is not active in company code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 013

• Message text: Dispute Management is not active in company code &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Activate Dispute Management in the company code.
INCLUDE FICA_NA_F5 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM013 - Dispute Management is not active in company code &1 ?

  The SAP error message FKKB_DM013 indicates that Dispute Management is not active for the specified company code in your SAP system. This error typically arises when you attempt to perform actions related to Dispute Management, but the necessary configuration has not been set up for the company code in question.
  Cause:
  
  Dispute Management Not Activated: The primary cause of this error is that Dispute Management has not been activated for the specified company code.
  Configuration Issues: There may be incomplete or incorrect configuration settings in the SAP system related to Dispute Management.
  Missing Authorizations: The user may not have the necessary authorizations to access Dispute Management functionalities.
  
  Solution:
  To resolve the FKKB_DM013 error, you can follow these steps:
  
  
  Activate Dispute Management:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Dispute Management > Basic Settings.
  Check if Dispute Management is activated for the relevant company code. If not, activate it.
  
  
  
  Check Configuration:
  
  Ensure that all necessary configurations for Dispute Management are completed. This includes settings for dispute cases, reasons, and other related parameters.
  Verify that the company code is correctly set up in the relevant configuration areas.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access Dispute Management functionalities.
  If needed, consult with your SAP security team to adjust the user roles.
  
  
  
  Transport Requests:
  
  If the configuration changes were made in a development environment, ensure that they have been transported to the production environment correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help guides for additional details on setting up and configuring Dispute Management.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO for configuration, FKKB_DISPUTE for managing disputes, or SE93 for checking authorizations.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the FKKB_DM013 error and successfully activate Dispute Management for the specified company code.