How To Fix FKKB_DM012 - Internal dispute type &1 is not supported

FKKB_DM012 - Overview

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 012

• Message text: Internal dispute type &1 is not supported

trados = docu -> fi -> fica

What causes this issue?

An unknown internal dispute type was specified.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The internaldispute types are predetermined by SAP and cannot be changed
or enhanced. Choose one of the internal dispute types defined.
The internal dispute type is a required attribute in every dispute
case.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM012 - Internal dispute type &1 is not supported ?

  The SAP error message FKKB_DM012 indicates that the internal dispute type specified in the system is not supported. This error typically arises in the context of dispute management within SAP, particularly when dealing with financial transactions or customer disputes.
  
  Cause:
  
  Unsupported Dispute Type: The internal dispute type you are trying to use is not defined or is not supported in the current configuration of the SAP system.
  
  Configuration Issues: There may be a configuration issue in the dispute management settings, where the dispute type has not been properly set up or activated.
  Data Entry Error: The dispute type may have been entered incorrectly, leading to the system not recognizing it.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for dispute management in SAP (transaction code SPRO).
  Navigate to the relevant section where dispute types are defined and ensure that the internal dispute type you are trying to use is listed and properly configured.
  
  
  
  Verify Dispute Type:
  
  Ensure that the dispute