How To Fix FITP379 - Hotel or room selection has been canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 379

• Message text: Hotel or room selection has been canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITP379 - Hotel or room selection has been canceled ?

  The SAP error message FITP379, which states "Hotel or room selection has been canceled," typically occurs in the context of the SAP Travel Management module, particularly when users are trying to book accommodations through the system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  User Cancellation: The most straightforward cause is that the user has manually canceled the hotel or room selection process.
  System Timeout: If the user takes too long to make a selection, the session may time out, leading to this error.
  Configuration Issues: There may be issues with the configuration of the Travel Management module, such as missing or incorrect settings for hotel or room selection.
  Data Issues: Problems with the data being pulled from the hotel database, such as unavailability of rooms or incorrect hotel information.
  Authorization Issues: The user may not have the necessary permissions to book a hotel or room, leading to a cancellation of the selection process.
  
  Solutions:
  
  Retry the Selection: If the cancellation was unintentional, try to go through the hotel or room selection process again.
  Check Session Timeout Settings: If the issue is related to session timeouts, consider adjusting the timeout settings in the SAP system.
  Review Configuration: Ensure that the Travel Management module is correctly configured. This may involve checking settings related to hotel bookings and ensuring that all necessary data is available.
  Verify Data Integrity: Check the data related to hotels and rooms to ensure that it is accurate and up-to-date. This may involve working with the database or the travel management team.
  Check User Permissions: Ensure that the user has the appropriate permissions to make hotel bookings. If not, contact the system administrator to adjust the user roles.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  SAP Help Portal: The SAP Help Portal provides documentation and resources related to Travel Management and error messages.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with a technical expert who specializes in SAP Travel Management.