How To Fix FITP377 - Only 1 to 3 rooms can be queried

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 377

• Message text: Only 1 to 3 rooms can be queried

What causes this issue?

A maximum of three rooms can be queried or reserved online with HRS.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you need more than three rooms, contact HRS directly or your travel
management team.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP377 - Only 1 to 3 rooms can be queried ?

  The SAP error message FITP377, which states "Only 1 to 3 rooms can be queried," typically occurs in the context of the SAP system when dealing with hotel management or similar applications that involve room bookings and queries. This error indicates that the system is limited to processing queries for a maximum of three rooms at a time.
  Cause:
  The primary cause of this error is that the system is designed to handle queries for a limited number of rooms (1 to 3) in a single request. If a user attempts to query for more than three rooms simultaneously, the system will trigger this error message.
  Solution:
  To resolve the FITP377 error, you can take the following steps:
  
  
  Limit the Number of Rooms in the Query: Ensure that your query only includes 1 to 3 rooms. If you need to check availability or details for more rooms, break down your query into multiple requests, each containing no more than three rooms.
  
  
  Check User Documentation: Review the user documentation or help files related to the specific SAP module you are using. There may be guidelines on how to structure your queries effectively.
  
  
  Consult with SAP Support: If you believe that your use case requires querying more than three rooms at once, consider reaching out to SAP support or your system administrator. They may provide insights into whether this limitation can be adjusted or if there are alternative methods to achieve your goal.
  
  
  Review Customizations: If your SAP system has been customized, check with your development team to see if there are any modifications that could affect the room query functionality.
  
  
  Related Information:
  
  SAP Module: This error is often related to SAP modules that handle hospitality management, such as SAP S/4HANA for Hospitality or SAP Customer Experience solutions.
  System Configuration: The limitation may be a part of the standard configuration of the system, and understanding the configuration settings can help in managing queries effectively.
  User Training: Providing training to users on how to properly query room availability can help prevent this error from occurring frequently.
  
  By following these steps, you should be able to address the FITP377 error and improve your experience with the SAP system.