How To Fix FITP381 - Error in communication with reservation system (HRS)

FITP381 - Overview

• Message type: E = Error

• Message class: FITP -

• Message number: 381

• Message text: Error in communication with reservation system (HRS)

What causes this issue?

An error occurred in SOAP/XML communication with the HRS system.

System Response

RFC destination: &V1&
HRS SOAP error: &V2&&V3&&V4&

How to fix this error?

Try again later. If the error recurs, inform your system administrator.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP381 - Error in communication with reservation system (HRS) ?

  The SAP error message FITP381, which indicates "Error in communication with reservation system (HRS)," typically arises in the context of SAP's Travel Management module, particularly when there are issues with the integration between SAP and external reservation systems (like hotel reservation systems).
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external reservation system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can lead to communication failures.
  Authorization Issues: The user or system may lack the necessary permissions to access the reservation system.
  System Downtime: The external reservation system may be down for maintenance or experiencing outages.
  Data Format Issues: The data being sent or received may not be in the expected format, leading to parsing errors.
  Version Compatibility: There may be compatibility issues between the versions of SAP and the external reservation system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is a stable network connection between the SAP