How To Fix FITP313 - The airfare cannot be determined within the travel policy

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 313

• Message text: The airfare cannot be determined within the travel policy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITP313 - The airfare cannot be determined within the travel policy ?

  The SAP error message FITP313, which states "The airfare cannot be determined within the travel policy," typically occurs in the context of travel management within SAP systems, particularly when trying to book travel or process travel expenses. This error indicates that the system is unable to find a valid airfare option that complies with the company's travel policy.
  Causes:
  
  Travel Policy Configuration: The travel policy may not be properly configured in the system, leading to the inability to determine valid airfare options.
  Missing or Incorrect Data: There may be missing or incorrect data related to the travel request, such as departure and arrival locations, travel dates, or traveler profiles.
  No Available Airfare: There may be no airfare options available that meet the criteria set in the travel policy, such as maximum fare limits or preferred airlines.
  System Settings: The system settings for airfare determination may not be correctly set up, leading to issues in fetching the airfare data.
  Travel Class Restrictions: The selected travel class may not be allowed under the current travel policy.
  
  Solutions:
  
  Review Travel Policy: Check the configuration of the travel policy in the SAP system to ensure that it is set up correctly and includes valid airfare options.
  Verify Travel Request Data: Ensure that all required fields in the travel request are filled out correctly, including dates, locations, and traveler information.
  Check Airfare Availability: Look for available airfare options outside the system to see if there are valid options that meet the travel policy criteria.
  Adjust Travel Class: If the selected travel class is causing the issue, consider changing it to a class that is allowed under the travel policy.
  Consult with SAP Support: If the issue persists, it may be necessary to consult with your SAP support team or a technical consultant to investigate system settings or potential bugs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the travel management module.
  User Documentation: Refer to the user documentation for the travel management module in SAP for guidance on configuring travel policies and understanding fare determination.
  Training: Consider training for users involved in travel management to ensure they understand how to properly enter travel requests and comply with company policies.
  
  By addressing the above causes and implementing the suggested solutions, you should be able to resolve the FITP313 error and successfully determine airfare within the travel policy.