How To Fix FITP311 - Error in ticket element; contact your travel center

FITP311 - Overview

• Message type: E = Error

• Message class: FITP -

• Message number: 311

• Message text: Error in ticket element; contact your travel center

What causes this issue?

The ticket element (TST) in the connected reservation system cannot be
read in the SAP system.

How to fix this error?

To solve the problem, contact your travel center.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP311 - Error in ticket element; contact your travel center ?

  The SAP error message FITP311, which states "Error in ticket element; contact your travel center," typically occurs in the context of SAP Travel Management or related modules when there is an issue with the ticketing process. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the integration of travel data.
  Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the ticketing information, such as passenger details, ticket numbers, or pricing information.
  
  Configuration Issues: The system may not be properly configured to handle certain ticketing scenarios, leading to errors when processing tickets.
  Integration Problems: If the SAP system is integrated with external travel agencies or ticketing systems, issues in data transfer or communication can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to access or modify ticketing information.
  System Bugs: There may be bugs or issues in the SAP system that need