How To Fix FITP312 - No flight reservations exist to determine airfare

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 312

• Message text: No flight reservations exist to determine airfare

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

In order to request the price of a flight connection, you must already
have reserved the connection.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP312 - No flight reservations exist to determine airfare ?

  The SAP error message FITP312, which states "No flight reservations exist to determine airfare," typically occurs in the context of travel management within SAP systems, particularly when dealing with travel planning and expense reporting. This error indicates that the system is unable to find any flight reservations associated with the travel request or expense report, which is necessary to calculate airfare.
  Causes:
  
  No Flight Reservations Made: The most straightforward cause is that no flight reservations have been created or saved in the system for the travel request.
  Incorrect Data Entry: There may be a mismatch in the data entered, such as incorrect travel dates, destinations, or traveler information.
  System Configuration Issues: There could be issues with the configuration of the travel management module in SAP, preventing the system from recognizing existing reservations.
  Data Synchronization Issues: If the system is integrated with external travel booking systems, there may be synchronization issues that prevent the flight data from being updated in SAP.
  User Permissions: The user may not have the necessary permissions to view or access flight reservations.
  
  Solutions:
  
  Create Flight Reservations: Ensure that flight reservations are created and saved in the system. This can typically be done through the travel management module.
  Verify Data Entry: Double-check the travel request or expense report for any errors in the data entry. Ensure that all required fields are filled out correctly.
  Check Configuration Settings: Consult with your SAP administrator or IT department to verify that the travel management module is configured correctly and that all necessary settings are in place.
  Synchronize Data: If using an external booking system, ensure that the data is synchronized properly. This may involve checking integration settings or re-importing data.
  Review User Permissions: Ensure that the user has the appropriate permissions to access flight reservations. This may require adjustments to user roles or profiles in SAP.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP's official documentation or SAP Notes for any specific guidance related to the FITP312 error. There may be updates or patches that address this issue.
  User Training: Ensure that users are trained on how to properly create and manage flight reservations within the SAP system to avoid common pitfalls.
  Support Channels: If the issue persists, consider reaching out to SAP support or your organization's IT support for further assistance.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the FITP312 error and successfully determine airfare for travel requests.