How To Fix FITP310 - Consistency problem; contact your travel center

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 310

• Message text: Consistency problem; contact your travel center

What causes this issue?

There is an internal consistency problem between the flight status and
the ticket elements (TST) of the travel plan variant.

How to fix this error?

Please contact your travel center to solve the problem manually.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP310 - Consistency problem; contact your travel center ?

  The SAP error message FITP310 indicates a consistency problem within the travel management module of SAP, specifically related to travel expenses or travel requests. This error typically arises when there are discrepancies in the data that prevent the system from processing travel-related transactions correctly.
  Causes of FITP310 Error:
  
  Data Inconsistency: There may be inconsistencies in the travel data, such as mismatched travel dates, incorrect cost center assignments, or missing required fields.
  Configuration Issues: Incorrect configuration settings in the travel management module can lead to this error.
  Missing Master Data: Required master data (like employee data, travel plans, or cost centers) may be incomplete or missing.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to inconsistencies in the data being processed.
  
  Solutions:
  
  Check Data Entries: Review the travel request or expense report for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Validate Master Data: Ensure that all relevant master data (employees, cost centers, travel plans) is complete and correctly configured.
  Consult Configuration Settings: If you have access, check the configuration settings in the travel management module to ensure they are set up correctly.
  Contact Travel Center: As the error message suggests, contacting your travel center or support team can provide specific guidance and assistance in resolving the issue.
  Review Authorizations: Ensure that the user has the necessary permissions to perform the action that triggered the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FITP310 error. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for travel management, such as PR05 (Travel Expenses), TRIP (Travel Management), and others that may help in troubleshooting.
  Documentation: Review SAP documentation or user manuals related to travel management for additional insights into common issues and their resolutions.
  
  If the problem persists after following these steps, it may be necessary to involve your IT department or SAP support for further investigation.