How To Fix FIEBPP114 - > Authorization amount does not match the payment amount

SAP Error Message - Details

• Message type: E = Error

• Message class: FIEBPP - Biller Direct

• Message number: 114

• Message text: > Authorization amount does not match the payment amount

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIEBPP114 - > Authorization amount does not match the payment amount ?

  The SAP error message FIEBPP114, which states "Authorization amount does not match the payment amount," typically occurs in the context of payment processing, particularly when dealing with payment authorizations and their corresponding amounts. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Mismatch in Amounts: The most common cause of this error is that the amount that has been authorized for a payment does not match the actual payment amount being processed. This can happen if:
  
  The payment amount has been changed after the authorization was obtained.
  There was an error in the initial authorization process.
  The payment document was modified after the authorization was created.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that enforce strict checks on authorization amounts versus payment amounts.
  
  
  Data Entry Errors: Manual entry errors during the payment processing can lead to discrepancies between the authorized and payment amounts.
  
  
  Solution:
  
  
  Verify Amounts: Check the authorized amount and the payment amount to ensure they match. If they do not, you may need to adjust one of them to ensure they are consistent.
  
  
  Reauthorize Payment: If the payment amount has changed, you may need to cancel the existing authorization and create a new one that matches the updated payment amount.
  
  
  Review Payment Document: Look into the payment document for any changes that may have been made after the authorization was obtained. If changes were made, ensure that the authorization is updated accordingly.
  
  
  Check Configuration: If this issue occurs frequently, review the configuration settings related to payment processing and authorization in your SAP system. Ensure that they are set up correctly to handle your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling authorization errors. This may provide additional insights or steps tailored to your version of SAP.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP experts who can provide more detailed assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing and authorization, such as F110 (Automatic Payment Transactions) or F-53 (Post Outgoing Payments).
  User Roles and Authorizations: Ensure that the user processing the payment has the necessary roles and authorizations to perform the transaction without issues.
  
  By following these steps, you should be able to identify the cause of the FIEBPP114 error and implement a solution to resolve it.