How To Fix FIEBPP116 - Biller Direct: No instruction found in EBPP_ORDER_HDR for: & & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: FIEBPP - Biller Direct

• Message number: 116

• Message text: Biller Direct: No instruction found in EBPP_ORDER_HDR for: & & & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIEBPP116 - Biller Direct: No instruction found in EBPP_ORDER_HDR for: & & & & ?

  The SAP error message FIEBPP116 indicates that there is no instruction found in the EBPP_ORDER_HDR table for the specified parameters. This error typically occurs in the context of Electronic Bill Presentment and Payment (EBPP) when the system is trying to retrieve billing instructions for a specific order or transaction.
  Cause:
  
  Missing Data: The most common cause of this error is that the relevant billing instruction data is missing from the EBPP_ORDER_HDR table. This could happen if the order was not properly created or if the data was deleted or not transferred correctly.
  Incorrect Parameters: The parameters being passed to the system may be incorrect or not match any existing records in the EBPP_ORDER_HDR table.
  Configuration Issues: There may be configuration issues in the EBPP setup that prevent the system from correctly linking orders to their billing instructions.
  
  Solution:
  
  Check Data in EBPP_ORDER_HDR: Verify that the relevant entries exist in the EBPP_ORDER_HDR table. You can do this by running a query or using transaction codes like SE16 or SE11 to view the table contents.
  Review Order Creation Process: Ensure that the order creation process is functioning correctly and that all necessary data is being populated in the EBPP_ORDER_HDR table.
  Validate Parameters: Check the parameters being used in the transaction that triggered the error. Ensure they are correct and correspond to existing records.
  Recreate Missing Instructions: If the instructions are missing, you may need to recreate them or ensure that the process that generates these instructions is functioning correctly.
  Consult Documentation: Review SAP documentation or notes related to EBPP for any specific configurations or known issues that might be relevant to your situation.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that may help in troubleshooting.
  SAP Notes: Check SAP Notes for any updates or patches related to EBPP and the specific error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.