How To Fix FIEBPP112 - No credit card information for: & & & &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FIEBPP - Biller Direct

  • Message number: 112

  • Message text: No credit card information for: & & & &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FIEBPP112 - No credit card information for: & & & & ?

    The SAP error message FIEBPP112 indicates that there is no credit card information available for a specific customer or transaction. This error typically arises in the context of payment processing, particularly when dealing with credit card transactions in SAP systems.

    Cause:

    1. Missing Credit Card Data: The most common cause is that the customer master data does not have any credit card information stored.
    2. Incorrect Customer Data: The customer account being referenced may not be set up correctly or may not have the necessary payment information.
    3. Data Entry Errors: There may be typographical errors in the customer ID or other related fields that prevent the system from retrieving the correct credit card information.
    4. Configuration Issues: There may be issues with the configuration of the payment processing module in SAP, which could lead to the system not being able to access or recognize the credit card information.

    Solution:

    1. Check Customer Master Data:

      • Navigate to the customer master data in SAP (transaction code XD02 for general data or FD02 for company code data).
      • Ensure that the credit card information is correctly entered and saved in the relevant fields.
    2. Verify Payment Methods:

      • Ensure that the payment method used for the transaction is set up to accept credit card payments.
      • Check the configuration settings for payment methods in the SAP system.
    3. Data Entry Verification:

      • Double-check the customer ID and other related fields for any errors or discrepancies.
      • Ensure that the correct customer account is being referenced in the transaction.
    4. Configuration Review:

      • Review the configuration settings for credit card processing in the SAP system. This may involve checking the integration with payment gateways or third-party services.
      • Consult with your SAP administrator or technical team to ensure that all necessary configurations are in place.
    5. Testing:

      • After making any changes, perform a test transaction to ensure that the credit card information is now being recognized by the system.

    Related Information:

    • SAP Documentation: Refer to SAP Help documentation for detailed information on managing customer master data and payment processing.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD02, FD02, and others related to customer data and payment processing.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.

    By following these steps, you should be able to resolve the FIEBPP112 error and ensure that credit card information is correctly processed in your SAP system.

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