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Message type: E = Error
Message class: FIEBPP - Biller Direct
Message number: 112
Message text: No credit card information for: & & & &
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FIEBPP112
- No credit card information for: & & & & ?The SAP error message FIEBPP112 indicates that there is no credit card information available for a specific customer or transaction. This error typically arises in the context of payment processing, particularly when dealing with credit card transactions in SAP systems.
Cause:
- Missing Credit Card Data: The most common cause is that the customer master data does not have any credit card information stored.
- Incorrect Customer Data: The customer account being referenced may not be set up correctly or may not have the necessary payment information.
- Data Entry Errors: There may be typographical errors in the customer ID or other related fields that prevent the system from retrieving the correct credit card information.
- Configuration Issues: There may be issues with the configuration of the payment processing module in SAP, which could lead to the system not being able to access or recognize the credit card information.
Solution:
Check Customer Master Data:
- Navigate to the customer master data in SAP (transaction code
XD02
for general data orFD02
for company code data).- Ensure that the credit card information is correctly entered and saved in the relevant fields.
Verify Payment Methods:
- Ensure that the payment method used for the transaction is set up to accept credit card payments.
- Check the configuration settings for payment methods in the SAP system.
Data Entry Verification:
- Double-check the customer ID and other related fields for any errors or discrepancies.
- Ensure that the correct customer account is being referenced in the transaction.
Configuration Review:
- Review the configuration settings for credit card processing in the SAP system. This may involve checking the integration with payment gateways or third-party services.
- Consult with your SAP administrator or technical team to ensure that all necessary configurations are in place.
Testing:
- After making any changes, perform a test transaction to ensure that the credit card information is now being recognized by the system.
Related Information:
XD02
, FD02
, and others related to customer data and payment processing.By following these steps, you should be able to resolve the FIEBPP112 error and ensure that credit card information is correctly processed in your SAP system.
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