How To Fix FIEBPP113 - Incoming payment methods defined for customer &1 in company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FIEBPP - Biller Direct

• Message number: 113

• Message text: Incoming payment methods defined for customer &1 in company code &2

What causes this issue?

For customer &V1& in company code &V2& you have defined incoming payment
methods in the master record. Consequently an instruction via the
Internet that items for this account can be collected by the bank or
paid by credit card does not make sense.

How to fix this error?

The items are displayed, but cannot be paid.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FIEBPP113 - Incoming payment methods defined for customer &1 in company code &2 ?

  The SAP error message FIEBPP113 indicates that there is an issue with the incoming payment methods defined for a specific customer in a particular company code. This error typically arises when the system cannot find a valid payment method for processing incoming payments for the specified customer and company code combination.
  Cause:
  
  Missing Payment Method: The payment method that is expected for the customer in the specified company code is not defined in the system.
  Incorrect Configuration: The configuration for the payment methods may not be set up correctly in the system.
  Customer Master Data: The customer master data may not have the appropriate payment method assigned.
  Company Code Settings: The company code settings may not include the necessary payment methods for the customer.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code FD03 for display).
  Verify that the payment methods are correctly assigned for the customer in the relevant company code.
  
  
  
  Define Payment Methods:
  
  Navigate to the configuration settings for payment methods (transaction code OBPM1).
  Ensure that the required payment methods are defined for the customer in the specified company code.
  
  
  
  Review Company Code Settings:
  
  Check the company code settings to ensure that the payment methods are activated and available for use.
  You can do this by going to the configuration path: Financial Accounting (New) -> Accounts Receivable -> Incoming Payments -> Define Payment Methods for Customers.
  
  
  
  Assign Payment Methods:
  
  If the payment method is missing, you can assign it to the customer by editing the customer master data (transaction code FD02 for change).
  Make sure to assign the correct payment method that is valid for the company code.
  
  
  
  Consult Documentation:
  
  If you are unsure about the payment methods or configurations, refer to the SAP documentation or consult with your SAP administrator for guidance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FD03: Display Customer Master Data
  FD02: Change Customer Master Data
  OBPM1: Define Payment Methods for Customers
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to payment methods and configurations.
  User Roles: Ensure that you have the necessary authorizations to view and modify customer master data and payment method configurations.
  
  By following these steps, you should be able to resolve the FIEBPP113 error and ensure that the incoming payment methods are correctly defined for the customer in the specified company code.