How To Fix FDM_COLLECTION218 - Clearing of partial payment for a promise to pay is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 218

• Message text: Clearing of partial payment for a promise to pay is not possible

trados = docu -> ep -> epfinfscmdm

What causes this issue?

The partial payment &V1& for invoice &V2& is included in a promise
to pay. Neither
the invoice nor the residual item are included in the activated items.

System Response

You can only clear the partial payment together with the referenced
invoice or its residual item.

How to fix this error?

Activate these items.
If item &V1& was entered as a partial payment in error, correct
or remove the
invoice reference before you carry out clearing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION218 - Clearing of partial payment for a promise to pay is not possible ?

  The SAP error message FDM_COLLECTION218 indicates that there is an issue with clearing a partial payment for a promise to pay. This typically occurs in the context of accounts receivable and collections management within SAP, particularly when dealing with promises to pay from customers.
  Cause:
  The error can arise due to several reasons, including:
  
  Incomplete Payment Information: The payment information may not be complete or correctly entered in the system.
  Payment Terms: The payment terms associated with the promise to pay may not allow for partial payments.
  Status of the Promise to Pay: The promise to pay may be in a status that does not permit clearing or may have already been fully cleared.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the clearing of partial payments.
  Document Type Restrictions: The document type used for the promise to pay may not support partial payments.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Payment Details: Verify that the payment details entered are correct and complete. Ensure that the amount being cleared matches the expected amount.
  Review Payment Terms: Check the payment terms associated with the promise to pay to ensure they allow for partial payments.
  Examine the Status: Look at the status of the promise to pay. If it has already been fully cleared or is in a status that does not allow further processing, you may need to adjust it.
  Configuration Review: Consult with your SAP configuration team to review the settings related to promises to pay and partial payments. Ensure that the system is configured to allow partial payments if that is the intended behavior.
  Document Type Check: Ensure that the document type used for the promise to pay is set up to allow partial payments.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FBL5N (Customer Line Item Display) or F-28 (Post Incoming Payments) to review customer accounts and payment details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Documentation: Refer to SAP user documentation or help files for more detailed information on handling promises to pay and clearing payments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in accounts receivable and collections management.