How To Fix FDM_COLLECTION220 - Clearing for item with promise to pay kept has been reset

FDM_COLLECTION220 - Overview

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 220

• Message text: Clearing for item with promise to pay kept has been reset

trados = docu -> ep -> epfinfscmdm

What causes this issue?

The clearing that is to be reset has updated data in one or more
promises to pay. Additional incoming payments have since been posted to
this promise to pay, and this has led to the promise having the state
"kept".

System Response

In the promise to pay, the paid amounts from the clearing transaction
reset are completely reset.
The payments posted later may not appear in the promise to pay in the
full amount.

How to fix this error?

You have the following options: Set the promise to pay to "kept"
manually, or first reset the incoming payments posted and then this
clearing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION220 - Clearing for item with promise to pay kept has been reset ?

  The SAP error message FDM_COLLECTION220 indicates that a clearing for an item with a promise to pay has been reset. This typically occurs in the context of the Financial Data Management (FDM) module, particularly in accounts receivable or collections management.
  
  Cause:
  
  
  Promise to Pay Reset: The promise to pay made by the customer has been reset or canceled. This could happen due to various reasons, such as:
  
  The customer has not adhered to the payment schedule.
  The promise to pay was manually reset by a user.
  Changes in the customer’s financial situation or disputes regarding the invoice.
  
  
  
  System Configuration: There may be issues with the configuration of the FDM module or the way promises to pay are being handled in the system.
  
  
  Data Integrity Issues: There could be inconsistencies in the data related to the customer’s account or the specific transaction.
  
  
  
  Solution:
  
  
  Review Promise to Pay: Check the details of the promise to pay for the customer in question.