How To Fix FDM_COLLECTION221 - Change partial payments for promises to pay individually

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 221

• Message text: Change partial payments for promises to pay individually

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What causes this issue?

In line items &V1& and &V2&, the invoice reference has been changed.
Both changes
have an effect on the same promise to pay.

System Response

You cannot remove and add partial payments from/to a promise to pay in
one step.

How to fix this error?

Change or delete the invoice reference in item &V1&.
Save, and then change
the invoice reference in item &V2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION221 - Change partial payments for promises to pay individually ?

  The SAP error message FDM_COLLECTION221, which states "Change partial payments for promises to pay individually," typically occurs in the context of the Collections Management module within SAP. This error indicates that there is an issue with how partial payments are being handled for promises to pay (PTP) in the system.
  Cause:
  
  Multiple Partial Payments: The error arises when there are multiple partial payments associated with a single promise to pay, and the system requires that these payments be processed individually.
  Configuration Settings: The configuration settings in the Collections Management module may not allow for the processing of multiple partial payments under a single promise to pay.
  Data Entry Errors: There may be data entry errors where multiple payments were incorrectly linked to a single promise to pay.
  
  Solution:
  
  Process Payments Individually: Review the promise to pay and ensure that each partial payment is processed individually. This may involve separating the payments in the system.
  Check Configuration: Review the configuration settings in the Collections Management module to ensure that they are set up to handle partial payments correctly. You may need to consult with your SAP administrator or a functional consultant to adjust these settings.
  Review Data Entries: Check the entries for the promise to pay and the associated payments. Ensure that they are correctly entered and that there are no duplicates or errors.
  Use Transaction Codes: Utilize relevant transaction codes (like FDM_COLL or FDM_PTP) to manage promises to pay and their associated payments effectively.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling promises to pay and partial payments.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to FDM_COLLECTION221 for additional insights or patches that may address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training: Consider training sessions for users involved in collections management to ensure they understand how to handle promises to pay and partial payments correctly.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.