How To Fix FKKCOLL073 - Can only be undone if coll. agency was informed of callback/reversal.

FKKCOLL073 - Overview

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 073

• Message text: Can only be undone if coll. agency was informed of callback/reversal.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL073 - Can only be undone if coll. agency was informed of callback/reversal. ?

  The SAP error message FKKCOLL073 indicates that a reversal or callback for a collection item cannot be processed because the collection agency has not been informed about the callback or reversal. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when dealing with collections and payments.
  
  Cause:
  The primary cause of this error is that the system requires confirmation that the collection agency has been notified of the reversal or callback before it can proceed. This is a safeguard to ensure that the collection agency is aware of any changes to the status of the receivable, which could affect their collection efforts.
  
  Solution:
  To resolve this error, you need to ensure that the collection agency is informed of the callback or reversal. Here are the steps you can take:
  
  
  Notify the Collection Agency: Make sure that the collection agency has been informed about the reversal or callback. This may involve