How To Fix FDM_COLLECTION217 - Several promises to pay active for an invoice

FDM_COLLECTION217 - Overview

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 217

• Message text: Several promises to pay active for an invoice

trados = docu -> ep -> epfinfscmdm

What causes this issue?

There are too many active promises to pay for invoice &V1& &V2& &V3&.

System Response

Postings and clearings that concern this invoice are not possible.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

The cause of the problem is probably a data inconsistency in the status
management for promises to pay. Contact SAP support.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION217 - Several promises to pay active for an invoice ?

  The SAP error message FDM_COLLECTION217, which indicates that "Several promises to pay are active for an invoice," typically arises in the context of the SAP Collections Management module. This error occurs when there are multiple payment promises associated with a single invoice, which can lead to confusion in payment processing and collection activities.
  
  Cause:
  
  Multiple Payment Promises: The primary cause of this error is that there are multiple promises to pay (or payment arrangements) linked to the same invoice. This can happen if a customer has made several commitments to pay the same invoice over time.
  Data Entry Errors: Sometimes, data entry errors or system glitches can lead to the creation of multiple promises for the same invoice.
  System Configuration: In some cases, the configuration settings in SAP may allow for multiple promises to be created without proper validation.
  
  
  Solution:
  To resolve the FDM_COLLECTION217 error, you can take the following steps:
  
  
  Review Payment Promises: Check the payment