How To Fix FDM_COLLECTION080 - Locking error: user &3 is editing promise from customer &1 (CoCode &2)

FDM_COLLECTION080 - Overview

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 080

• Message text: Locking error: user &3 is editing promise from customer &1 (CoCode &2)

What causes this issue?

DEFINE &USER& = &V3&
INCLUDE BADI_IMPLEMENTATION OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FDM_COLLECTION080 - Details

• The SAP error message FDM_COLLECTION080 indicates a locking issue where a user is trying to edit a promise from a customer that is already being edited by another user. This typically occurs in the context of the Financial Data Management (FDM) module, particularly in the area of collections management.
  
  Cause:
  
  Concurrent Access: The primary cause of this error is that two users are trying to access and edit the same promise to pay for a customer at the same time. SAP uses locking mechanisms to prevent data inconsistencies, which leads to this error when a second user attempts to edit the same record.
  Session Timeout: If a user has an open session that has not been properly closed, it may still hold a lock on the record, preventing others from editing it.
  Long Processing Times: If a user is taking a long time to edit the promise, it can lead to other users being