How To Fix FDM_COLLECTION079 - Promise to pay of &1 from customer &2 (CoCode &3) can be confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 079

• Message text: Promise to pay of &1 from customer &2 (CoCode &3) can be confirmed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION079 - Promise to pay of &1 from customer &2 (CoCode &3) can be confirmed ?

  The SAP error message FDM_COLLECTION079 indicates that there is an issue with confirming a promise to pay from a customer. This message typically arises in the context of the Collections Management module in SAP, which is used for managing customer accounts and collections processes.
  Cause:
  The error message can be triggered by several factors, including:
  
  Invalid Promise to Pay: The promise to pay may not be valid or may not meet the criteria set in the system.
  Customer Status: The customer may have a status that prevents the confirmation of the promise to pay (e.g., blocked for payment).
  Missing Data: Required data for the promise to pay may be missing or incorrectly entered.
  Configuration Issues: There may be configuration settings in the Collections Management module that are not set up correctly.
  Document Status: The document related to the promise to pay may be in a status that does not allow confirmation.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check the Promise to Pay Details: Verify the details of the promise to pay (amount, date, etc.) to ensure they are correct and valid.
  Review Customer Status: Check the status of the customer in the system. If the customer is blocked or has other restrictions, you may need to address those issues.
  Ensure Data Completeness: Make sure that all required fields and data related to the promise to pay are filled out correctly.
  Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings in the Collections Management module to ensure they are set up correctly.
  Check Document Status: Ensure that the related document (invoice, payment, etc.) is in a status that allows for the confirmation of the promise to pay.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FDM_COLL (Collections Management) or FBL5N (Customer Line Item Display) to investigate further.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant transaction logs.
  User Authorization: Ensure that the user attempting to confirm the promise to pay has the necessary authorizations to perform this action.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to confirm the promise to pay successfully.