How To Fix FDM_COLLECTION077 - Promise to pay of &1 from customer &2 (CoCode &3) is valuated with &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 077

• Message text: Promise to pay of &1 from customer &2 (CoCode &3) is valuated with &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION077 - Promise to pay of &1 from customer &2 (CoCode &3) is valuated with &4 ?

  The SAP error message FDM_COLLECTION077 indicates an issue related to a "Promise to Pay" (PTP) in the context of collections management. This message typically arises in the Financial Data Management (FDM) module when there is a discrepancy or issue with the valuation of a promise to pay from a customer.
  Cause:
  The error message can be triggered by several factors, including:
  
  Incorrect Configuration: The promise to pay may not be configured correctly in the system, leading to valuation issues.
  Data Inconsistencies: There may be inconsistencies in the customer master data, such as incorrect company code or customer account information.
  Missing or Incorrect Payment Terms: The payment terms associated with the promise to pay may not be set up correctly, affecting the valuation.
  Currency Issues: If the promise to pay involves different currencies, there may be issues with currency conversion or valuation.
  System Errors: There could be bugs or issues within the SAP system that are causing the error.
  
  Solution:
  To resolve the FDM_COLLECTION077 error, you can take the following steps:
  
  Check Configuration: Review the configuration settings for promises to pay in the SAP system. Ensure that all necessary parameters are set correctly.
  Verify Customer Data: Check the customer master data for customer &2 and ensure that the company code &3 is correctly assigned. Look for any discrepancies in the customer account.
  Review Payment Terms: Ensure that the payment terms associated with the promise to pay are correctly defined and applicable to the customer.
  Currency Settings: If the promise to pay involves multiple currencies, verify that the currency settings and exchange rates are correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling promise to pay issues.
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve any underlying bugs.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) or F-28 (Post Incoming Payments) to investigate customer accounts and payment history.
  SAP Notes: Search for SAP Notes related to FDM_COLLECTION077 for any known issues or fixes provided by SAP.
  Training and Documentation: Review training materials or documentation related to the Financial Data Management module to better understand how promises to pay are managed within SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.