How To Fix FDM_COLLECTION075 - Promise to pay for &1 from customer &2 (CoCode &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 075

• Message text: Promise to pay for &1 from customer &2 (CoCode &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION075 - Promise to pay for &1 from customer &2 (CoCode &3) ?

  The SAP error message FDM_COLLECTION075 typically relates to issues with a promise to pay that has been recorded for a customer in the context of financial collections management. This error can occur in the Financial Data Management (FDM) module when there are inconsistencies or issues with the promise to pay data.
  Cause:
  
  Missing or Incorrect Data: The promise to pay may not be properly recorded, or there may be missing information related to the customer or company code.
  Data Inconsistency: There could be inconsistencies between the promise to pay and the customer’s account status or payment history.
  Authorization Issues: The user may not have the necessary permissions to view or modify the promise to pay.
  System Configuration: There may be configuration issues in the FDM module that prevent the promise to pay from being processed correctly.
  
  Solution:
  
  Check Data Entry: Verify that the promise to pay has been entered correctly, including all required fields such as amount, due date, and customer details.
  Review Customer Account: Check the customer account for any discrepancies or issues that may affect the promise to pay.
  Authorization Check: Ensure that the user has the necessary permissions to access and modify the promise to pay.
  Consult Configuration: Review the configuration settings in the FDM module to ensure that they are set up correctly for handling promises to pay.
  Error Logs: Check the system logs for any additional error messages or details that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Knowledge Base for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM_COLL (for collections management) to navigate the system effectively.
  Documentation: Review SAP documentation related to the FDM module for best practices on managing promises to pay.
  User Roles: Ensure that user roles and authorizations are properly defined in the system to prevent access issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the FDM_COLLECTION075 error message.