How To Fix FDM_COLLECTION041 - Enter fax number and the country of the fax number

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 041

• Message text: Enter fax number and the country of the fax number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION041 - Enter fax number and the country of the fax number ?

  The SAP error message FDM_COLLECTION041 indicates that a fax number and the corresponding country code must be provided in the system. This error typically occurs in the context of financial document management or when trying to send documents via fax.
  Cause:
  The error is triggered when:
  
  A user attempts to send a document or communication that requires a fax number.
  The required fields for the fax number and the country code are either empty or incorrectly filled.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Check the Fax Number Field:
  
  Ensure that the fax number is entered correctly in the designated field.
  The fax number should not contain any invalid characters (e.g., letters or special symbols).
  
  
  
  Enter the Country Code:
  
  Make sure to provide the appropriate country code for the fax number. This is usually a two-digit or three-digit code that corresponds to the country where the fax is being sent.
  
  
  
  Validate Data Entry:
  
  Double-check that both fields are filled out completely and correctly before attempting to resend the document.
  
  
  
  Review User Permissions:
  
  Ensure that you have the necessary permissions to send faxes from the SAP system. If you do not have the required access, contact your system administrator.
  
  
  
  Consult Documentation:
  
  If you are unsure about the format or requirements for the fax number and country code, refer to your organization's SAP documentation or guidelines.
  
  
  
  Contact Support:
  
  If the issue persists after verifying the above steps, consider reaching out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  SAP Configuration: Ensure that the fax configuration in your SAP system is set up correctly. This includes checking the settings for fax communication and ensuring that the fax server is operational.
  User Training: Providing training for users on how to correctly enter fax information can help prevent this error in the future.
  System Updates: Keep your SAP system updated, as updates may include fixes for known issues related to document management and communication.
  
  By following these steps, you should be able to resolve the FDM_COLLECTION041 error and successfully send your documents via fax.