How To Fix FDM_COLLECTION043 - Contact person data for customer &1 selected

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 043

• Message text: Contact person data for customer &1 selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION043 - Contact person data for customer &1 selected ?

  The SAP error message FDM_COLLECTION043 indicates that there is an issue with the contact person data for a specific customer in the context of the Financial Data Management (FDM) module, particularly in the collections management process. The message typically states that the contact person data for the specified customer (&1) has been selected, but there may be a problem with that data.
  Cause:
  
  Missing Contact Person Data: The customer may not have a designated contact person in the system, or the contact person data may be incomplete or incorrect.
  Data Inconsistency: There could be inconsistencies in the data related to the contact person, such as incorrect assignments or missing fields.
  Configuration Issues: The system configuration may not be set up correctly to handle contact person data for customers.
  Authorization Issues: The user may not have the necessary permissions to view or edit the contact person data.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Navigate to the customer master data in SAP (transaction code XD03 for display).
  Verify that the contact person is correctly assigned to the customer. If not, you may need to add or update the contact person information.
  
  
  
  Update Contact Person Information:
  
  If the contact person data is incomplete, update the necessary fields (e.g., name, phone number, email) to ensure that all required information is present.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to customer contact persons in the SAP system. Ensure that the settings align with your organization's requirements.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access and modify contact person data. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on handling contact person data and resolving related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer
  XD02 - Change Customer
  FD32 - Change Customer Credit Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the FDM_COLLECTION043 error message.