How To Fix FDM_AR015 - &1: No dispute case created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FDM_AR - Dispute Management (Process Integration)

  • Message number: 015

  • Message text: &1: No dispute case created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FDM_AR015 - &1: No dispute case created ?

    The SAP error message FDM_AR015, which states "No dispute case created," typically occurs in the context of the SAP Dispute Management module. This error indicates that the system was unable to create a dispute case for a particular transaction or invoice. Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Missing Configuration: The dispute management configuration may not be set up correctly. This includes settings related to dispute types, reasons, and the overall dispute management process.

    2. Inadequate Data: The transaction or invoice may lack the necessary data required to create a dispute case. This could include missing customer information, invoice details, or dispute reason codes.

    3. User Authorizations: The user attempting to create the dispute case may not have the necessary authorizations or roles assigned in SAP to perform this action.

    4. System Errors: There may be underlying system issues or bugs that prevent the creation of a dispute case.

    5. Business Rules: Certain business rules or validations may be preventing the creation of a dispute case based on the current status of the invoice or transaction.

    Solutions:

    1. Check Configuration: Review the configuration settings for dispute management in SAP. Ensure that all necessary components, such as dispute types and reasons, are properly defined.

    2. Validate Data: Ensure that all required data for the transaction or invoice is complete and accurate. Check for missing fields or incorrect entries.

    3. Review Authorizations: Verify that the user has the appropriate roles and authorizations to create dispute cases. This may involve checking user roles in the SAP user management system.

    4. Consult Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the dispute case could not be created.

    5. Test with Different Data: Try creating a dispute case with a different transaction or invoice to see if the issue is specific to certain data.

    6. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights or patches if it's a known issue.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for Dispute Management for detailed configuration and troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM_DISPUTE for managing disputes and FDM_CASE for case management.

    By following these steps, you should be able to identify the cause of the FDM_AR015 error and implement a solution to resolve it.

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