How To Fix FDM_AR017 - No dispute cases to be restarted found

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 017

• Message text: No dispute cases to be restarted found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR017 - No dispute cases to be restarted found ?

  The SAP error message FDM_AR017 ("No dispute cases to be restarted found") typically occurs in the context of the Dispute Management module within SAP. This error indicates that there are no dispute cases available for the system to process or restart.
  Causes:
  
  No Existing Dispute Cases: There may simply be no dispute cases that are currently in a status that allows them to be restarted.
  Status of Dispute Cases: The dispute cases may be in a status that does not permit them to be restarted (e.g., they may be closed or resolved).
  Selection Criteria: The selection criteria used to search for dispute cases may be too restrictive, leading to no results being found.
  Authorization Issues: The user may not have the necessary authorizations to view or restart the dispute cases.
  System Configuration: There may be configuration issues in the Dispute Management module that prevent the identification of restartable cases.
  
  Solutions:
  
  Check for Existing Dispute Cases: Verify if there are any active dispute cases in the system. You can do this by navigating to the Dispute Management work center and checking the status of the cases.
  Review Status of Cases: Ensure that the dispute cases you are trying to restart are in a status that allows for restarting. You may need to change the status of the cases if they are incorrectly set.
  Adjust Selection Criteria: Modify the selection criteria used to search for dispute cases. Ensure that the criteria are broad enough to capture all relevant cases.
  Check User Authorizations: Ensure that the user has the necessary permissions to view and manage dispute cases. You may need to consult with your SAP security team to verify this.
  Consult Configuration Settings: If the issue persists, consult with your SAP Basis or configuration team to check if there are any settings that need to be adjusted in the Dispute Management module.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM_DISPUTE for managing disputes.
  SAP Notes: Check for any SAP Notes related to the FDM_AR017 error for potential patches or updates that may address the issue.
  Documentation: Review the SAP Help Portal for documentation on Dispute Management to understand the workflow and statuses of dispute cases better.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.