How To Fix FDM_AR018 - Contact person &1 does not belong to customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 018

• Message text: Contact person &1 does not belong to customer &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR018 - Contact person &1 does not belong to customer &2 ?

  The SAP error message FDM_AR018, which states "Contact person &1 does not belong to customer &2," typically occurs in the context of accounts receivable or customer master data management. This error indicates that the contact person specified in a transaction or document is not associated with the customer account in question.
  Cause:
  
  Incorrect Contact Person: The contact person specified in the transaction does not exist in the customer master data for the specified customer.
  Missing Assignment: The contact person may exist in the system but has not been assigned to the specific customer.
  Data Entry Error: There may be a typographical error in the contact person ID or customer ID.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to discrepancies in data.
  
  Solution:
  
  
  Verify Contact Person: Check if the contact person ID (&1) is correct and exists in the system.
  
  Navigate to the customer master data and verify the contact person details.
  
  
  
  Assign Contact Person to Customer:
  
  If the contact person exists but is not assigned to the customer, you need to add the contact person to the customer master record.
  Go to the customer master data (transaction code XD02 for general data or VD02 for sales area data) and add the contact person under the relevant section.
  
  
  
  Correct Data Entry: Ensure that there are no typographical errors in the contact person or customer ID being used in the transaction.
  
  
  Check Data Synchronization: If your SAP system is integrated with other systems (like CRM or third-party applications), ensure that the data is synchronized correctly and that there are no discrepancies.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for further troubleshooting.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD02 - Change Customer (General Data)
  VD02 - Change Customer (Sales Area Data)
  BP - Business Partner (if using the Business Partner approach)
  
  
  
  User Roles: Ensure that the user has the necessary permissions to view and edit customer master data.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  
  
  Testing: After making changes, test the transaction again to ensure that the error is resolved.
  
  
  By following these steps, you should be able to resolve the FDM_AR018 error and ensure that the contact person is correctly associated with the customer in your SAP system.