How To Fix FDM_AR014 - &1: Dispute case created for: &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 014

• Message text: &1: Dispute case created for: &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR014 - &1: Dispute case created for: &2 &3 ?

  The SAP error message FDM_AR014 typically relates to the Dispute Management module within SAP, specifically when a dispute case is created for a customer invoice or payment. The message format indicates that a dispute case has been successfully created for a specific document or transaction, identified by the placeholders &1 (the dispute case number) and &2 &3 (the related document details).
  Cause:
  
  Dispute Case Creation: This message is informational rather than an error. It indicates that a dispute case has been created successfully in the system for a specific invoice or payment.
  Business Process: It is part of the normal business process where a customer raises a dispute regarding an invoice or payment, and the system logs this dispute for further processing.
  
  Solution:
  Since FDM_AR014 is an informational message, there is no "solution" in the traditional sense of fixing an error. However, here are some steps you can take:
  
  Review the Dispute Case: Check the details of the dispute case created (using the case number provided in &1) to understand the nature of the dispute.
  Follow Up: Ensure that the appropriate team or individual follows up on the dispute case to resolve the issue raised by the customer.
  Documentation: Maintain proper documentation regarding the dispute for future reference and to ensure compliance with internal processes.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FDM_DISPUTE to view or manage dispute cases.
  Configuration: Ensure that the Dispute Management module is properly configured in your SAP system to handle disputes effectively.
  User Training: Ensure that users involved in the dispute management process are trained on how to handle disputes and utilize the SAP system effectively.
  
  If you encounter any issues beyond this message or if there are specific errors related to the dispute case processing, you may need to consult your SAP support team or refer to SAP documentation for further troubleshooting.