How To Fix FDM_AR013 - &1: No dispute case created for: &2 (selection condition &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 013

• Message text: &1: No dispute case created for: &2 (selection condition &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR013 - &1: No dispute case created for: &2 (selection condition &3) ?

  The SAP error message FDM_AR013 indicates that there is no dispute case created for a specific item or condition in the Accounts Receivable module. This error typically arises in the context of the Dispute Management functionality within SAP, which is used to manage and resolve disputes related to customer invoices or payments.
  Cause:
  
  Missing Dispute Case: The primary cause of this error is that there is no dispute case created for the specified item (indicated by &2) based on the selection condition (indicated by &3).
  Incorrect Configuration: There may be configuration issues in the Dispute Management settings that prevent the creation of dispute cases.
  Data Entry Issues: The data entered for the invoice or payment may not meet the criteria for dispute case creation.
  Authorization Issues: The user may not have the necessary authorizations to create or view dispute cases.
  
  Solution:
  
  Create a Dispute Case: Manually create a dispute case for the specified item if it is indeed a valid dispute. This can usually be done through the Dispute Management transaction in SAP.
  Check Configuration: Review the configuration settings for Dispute Management to ensure that they are set up correctly. This includes checking the dispute case types and the conditions under which they are created.
  Review Selection Conditions: Ensure that the selection conditions (indicated by &3) are correctly defined and that they match the criteria for creating a dispute case.
  Data Validation: Validate the data associated with the invoice or payment to ensure that it meets the necessary criteria for dispute case creation.
  Authorization Check: Verify that the user has the appropriate authorizations to create and manage dispute cases.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM_DISPUTE for managing disputes and FBL5N for displaying customer line items.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Refer to SAP documentation on Dispute Management for detailed information on configuration and usage.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.