How To Fix FDM_AR011 - &1: No open items found, no dispute case created

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 011

• Message text: &1: No open items found, no dispute case created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR011 - &1: No open items found, no dispute case created ?

  The SAP error message FDM_AR011 indicates that there are no open items available for the specified criteria, which means that the system could not create a dispute case because there are no relevant items to dispute. This error typically occurs in the context of the SAP Dispute Management module, which is used to manage disputes related to accounts receivable.
  Cause:
  
  No Open Items: The most common cause is that there are no open items in the accounts receivable for the customer or invoice you are trying to dispute.
  Incorrect Selection Criteria: The selection criteria used to search for open items may be incorrect or too restrictive, leading to no results being found.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to the absence of expected open items.
  Closed or Cleared Items: The items you are trying to dispute may have already been cleared or closed, making them unavailable for dispute.
  
  Solution:
  
  Check Open Items: Verify that there are indeed open items for the customer or invoice in question. You can do this by navigating to the relevant accounts receivable reports or transaction codes (e.g., FBL5N).
  Review Selection Criteria: Ensure that the selection criteria you are using to create the dispute case are correct. Check parameters such as customer number, document number, and date ranges.
  Data Refresh: If you suspect a data synchronization issue, try refreshing the data or waiting for the system to update. You may also want to check with your IT department or SAP Basis team.
  Consult Documentation: Review the SAP documentation or help files related to Dispute Management for any specific requirements or configurations that may need to be addressed.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) to check for open items.
  SAP Notes: Look for SAP Notes related to FDM_AR011 for any known issues or patches that may address this error.
  User Authorizations: Ensure that you have the necessary authorizations to view open items and create dispute cases in the system.
  Configuration Settings: Review the configuration settings in the Dispute Management module to ensure everything is set up correctly.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.