How To Fix FDM_AR012 - &1: Dispute case already exists for: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 012

• Message text: &1: Dispute case already exists for: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR012 - &1: Dispute case already exists for: &2 ?

  The SAP error message FDM_AR012 indicates that a dispute case already exists for a specific item or document. This error typically arises in the context of Accounts Receivable and Dispute Management within SAP, where users are attempting to create a new dispute case for an item that already has an existing dispute case associated with it.
  Cause:
  
  Existing Dispute Case: The primary cause of this error is that there is already an active dispute case for the specified document or item. SAP prevents the creation of multiple dispute cases for the same item to maintain data integrity and avoid confusion.
  Incorrect Document Reference: The document or item reference being used may not be correct, leading to the system identifying an existing dispute case that the user may not be aware of.
  System Configuration: In some cases, system settings or configurations may lead to unexpected behavior regarding dispute case creation.
  
  Solution:
  
  Check Existing Dispute Cases: Before attempting to create a new dispute case, check if there is already an existing dispute case for the specified document. You can do this by navigating to the Dispute Management module and searching for the document number or item in question.
  Review Dispute Case Details: If an existing dispute case is found, review its details to determine if it is still active or if it can be resolved. If the dispute is resolved, you may be able to close it and then create a new one if necessary.
  Correct Document Reference: Ensure that the document or item reference you are using to create the dispute case is correct. Double-check for any typos or errors in the document number.
  Consult with Colleagues: If you are unsure about the status of a dispute case, consult with colleagues or team members who may have more information about the dispute management process.
  System Configuration Review: If you believe that the error is occurring incorrectly (e.g., no dispute case exists), it may be necessary to review system configurations or consult with your SAP support team to investigate further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for dispute management, such as FDM_DISPUTE for managing disputes.
  SAP Notes: Check SAP Notes for any known issues or updates related to dispute management and error messages. SAP Notes can provide additional context or solutions for specific error messages.
  User Documentation: Refer to SAP user documentation or training materials for guidance on managing dispute cases effectively.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.