How To Fix FDM_AR009 - A dispute case will be created when you post the document

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 009

• Message text: A dispute case will be created when you post the document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR009 - A dispute case will be created when you post the document ?

  The SAP error message FDM_AR009 indicates that a dispute case will be created when you post the document. This message typically arises in the context of Accounts Receivable (AR) and is related to the Dispute Management module in SAP. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Dispute Management Configuration: The system is configured to automatically create a dispute case for certain conditions, such as when a customer invoice is posted with discrepancies or issues that require resolution.
  Document Characteristics: The document being posted may have attributes (like payment terms, amounts, or customer details) that trigger the dispute case creation.
  Business Rules: There may be specific business rules set up in the system that dictate when a dispute case should be created, often based on the nature of the transaction or customer history.
  
  Solution:
  
  Review Configuration: Check the configuration settings in the Dispute Management module to understand the conditions under which a dispute case is created. This can be done in the SAP Customizing Implementation Guide (IMG).
  Analyze Document Details: Look at the details of the document you are trying to post. Ensure that all necessary information is correct and complete. Pay attention to any discrepancies that might trigger the dispute.
  Adjust Business Rules: If the automatic creation of dispute cases is not desired for certain transactions, consider adjusting the business rules or settings in the Dispute Management configuration.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the FDM_AR009 message and how to handle it in your particular version of SAP.
  Testing: If changes are made to the configuration or business rules, conduct thorough testing to ensure that the changes have the desired effect without introducing new issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the FDM_AR009 message. SAP Notes can provide patches or additional guidance.
  User Exits and BAdIs: If customization is needed, consider using user exits or Business Add-Ins (BAdIs) to modify the behavior of dispute case creation.
  Training and Documentation: Ensure that users are trained on how to handle disputes and understand the implications of the automatic creation of dispute cases.
  
  If the issue persists after reviewing these aspects, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Dispute Management for further assistance.