How To Fix FBZI412 - OFX code 2002: Bank account general error

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 412

• Message text: OFX code 2002: Bank account general error

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned the code 2002. This tells alerts you to the
fact that bank account details are incorrect.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI412 - OFX code 2002: Bank account general error ?

  The SAP error message FBZI412 with OFX code 2002 indicates a "Bank account general error." This error typically arises during the processing of bank statements or transactions in the SAP system, particularly when dealing with electronic bank statement processing or integration with financial institutions.
  Causes:
  
  Incorrect Bank Account Configuration: The bank account may not be set up correctly in the SAP system, including missing or incorrect details such as account number, bank key, or currency.
  Bank Statement Format Issues: The format of the bank statement being imported may not match the expected format, leading to parsing errors.
  Authorization Issues: The user may not have the necessary authorizations to access or process the bank account.
  Data Integrity Issues: There may be inconsistencies or missing data in the bank account master data or transaction data.
  Technical Issues: There could be underlying technical issues, such as problems with the connection to the bank or issues with the SAP system itself.
  
  Solutions:
  
  
  Check Bank Account Configuration:
  
  Verify that the bank account is correctly configured in the SAP system. Check the account number, bank key, and currency settings.
  Ensure that the account is active and properly linked to the relevant company code.
  
  
  
  Review Bank Statement Format:
  
  Ensure that the bank statement file being imported is in the correct format as expected by SAP.
  If necessary, consult the bank or the documentation for the correct format specifications.
  
  
  
  Verify User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access and process the bank account.
  
  
  
  Data Integrity Checks:
  
  Perform checks on the bank account master data and transaction data for any inconsistencies or missing information.
  Correct any discrepancies found.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, check for any technical issues in the SAP system or with the connection to the bank.
  Consult with your IT department or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes often provide specific guidance or fixes for common problems.
  Documentation: Review the SAP documentation related to electronic bank statement processing for additional insights and best practices.
  Community Forums: Consider searching or posting in SAP community forums for additional help from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.