How To Fix FBZI413 - OFX code 2006: Bank account of the payer not found

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 413

• Message text: OFX code 2006: Bank account of the payer not found

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned code 2006 (bank account of payer not found).
Verify bank account to be debited.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI413 - OFX code 2006: Bank account of the payer not found ?

  The SAP error message FBZI413 with OFX code 2006 indicates that the bank account of the payer could not be found in the system. This error typically occurs during the processing of electronic bank statements or when attempting to reconcile bank transactions.
  Cause:
  
  Missing Bank Account Master Data: The payer's bank account may not be set up in the SAP system.
  Incorrect Bank Account Information: The bank account details provided in the transaction may be incorrect or do not match the records in the system.
  Inactive or Deleted Bank Account: The bank account may have been marked as inactive or deleted in the system.
  Configuration Issues: There may be issues with the configuration of the bank account settings in the SAP system.
  
  Solution:
  
  
  Check Bank Account Master Data:
  
  Navigate to the bank account master data in SAP (Transaction Code: FI12).
  Verify that the payer's bank account is correctly set up and active.
  Ensure that all required fields are filled out correctly.
  
  
  
  Verify Bank Account Information:
  
  Check the transaction or document that triggered the error to ensure that the bank account information is accurate.
  Confirm that the bank account number and other details match the records in the SAP system.
  
  
  
  Reactivate or Restore Bank Account:
  
  If the bank account has been marked as inactive or deleted, consider reactivating it or restoring it if necessary.
  
  
  
  Review Configuration Settings:
  
  Ensure that the bank account configuration settings in the SAP system are correctly set up.
  Check for any recent changes in configuration that might have affected the bank account processing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling bank account errors.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program), FI12 (Bank Master Data), and others that may be useful in troubleshooting.
  Bank Account Configuration: Understanding how bank accounts are configured in SAP can help prevent similar issues in the future.
  User Roles and Authorizations: Ensure that the user has the necessary permissions to access and modify bank account data.
  
  By following these steps, you should be able to identify and resolve the issue related to the FBZI413 error message.