How To Fix FBZI411 - OFX code 2000: General error

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 411

• Message text: OFX code 2000: General error

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned the code 2000, indicating that a general error
occurred.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI411 - OFX code 2000: General error ?

  The SAP error message FBZI411 with OFX code 2000: "General error" typically indicates a problem related to the processing of financial transactions or data imports, particularly when dealing with electronic bank statements or other financial data formats.
  Causes:
  
  Data Format Issues: The data being imported may not conform to the expected format, leading to parsing errors.
  Configuration Errors: Incorrect settings in the bank communication configuration or in the OFX settings can lead to this error.
  Network Issues: Problems with network connectivity or server availability can cause data transfer failures.
  Authorization Issues: The user may not have the necessary permissions to perform the operation.
  System Bugs: There may be bugs or issues in the SAP system or the specific version being used.
  
  Solutions:
  
  Check Data Format: Ensure that the data being imported is in the correct format and adheres to the specifications required by SAP.
  Review Configuration: Verify the configuration settings for bank communication and OFX. Ensure that all parameters are correctly set.
  Network Connectivity: Check the network connection and ensure that the SAP system can communicate with the bank or the data source.
  User Permissions: Confirm that the user has the necessary authorizations to perform the transaction or data import.
  System Logs: Review system logs for more detailed error messages that can provide insights into the specific cause of the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on OFX processing and bank statement imports.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Testing: If possible, test the import process with a smaller dataset to isolate the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the FBZI411 error in your SAP system.