How To Fix FBZI410 - OFX code 0: Payment successful

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 410

• Message text: OFX code 0: Payment successful

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned the code 0 (successful). The payment data was
interpreted correctly.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI410 - OFX code 0: Payment successful ?

  The SAP error message FBZI410 with OFX code 0, which states "Payment successful," typically indicates that a payment transaction has been processed successfully in the system. However, if you are encountering this message in a context where you expected a different outcome (such as an error or a warning), it may be due to a misunderstanding of the message or an issue with the payment processing workflow.
  Possible Causes:
  
  Misinterpretation of the Message: The message indicates that the payment was successful, but you may be expecting a different status or outcome.
  System Configuration: There may be configuration settings in the payment processing module that are not aligned with your expectations.
  Data Issues: There could be issues with the data being processed, such as incorrect payment details or missing information.
  Integration Issues: If the payment is being processed through an external system or interface, there may be issues with the integration that are not reflected in the SAP message.
  
  Solutions:
  
  Verify Payment Status: Check the payment status in the relevant transaction (e.g., FBZ1, F110) to confirm that the payment was indeed processed successfully.
  Review Configuration: Ensure that the payment processing configuration in SAP is set up correctly. This includes checking payment methods, bank details, and any relevant settings in the payment program.
  Check Logs: Look at the application logs (transaction SLG1) for any additional messages or warnings that may provide more context about the payment processing.
  Data Validation: Validate the data being used for the payment to ensure that all required fields are populated correctly and that there are no discrepancies.
  Consult Documentation: Refer to SAP documentation or help resources for further insights into the specific error message and its implications.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support or your internal IT team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZ1 (Manual Payment), F110 (Automatic Payment), and FB03 (Display Document) to navigate payment processing effectively.
  Payment Program Configuration: Review the configuration settings for the payment program (transaction OBPM1) to ensure that everything is set up correctly.
  SAP Notes: Check for any SAP Notes related to payment processing and error messages that may provide additional guidance or patches.
  
  If you have specific details about the context in which this message appears, it may help in diagnosing the issue more accurately.