How To Fix FB770 - Account &: Statement & is not in the bank data storage


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FB - Batch Programs

  • Message number: 770

  • Message text: Account &: Statement & is not in the bank data storage

  • Show details Hide details
  • What causes this issue?

    The previous account statment has not been imported.

    System Response

    The system permits the import regardless.

    How to fix this error?

    You can deactivate the message for the formats Multicash and MT940:
    INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FB770 - Account &: Statement & is not in the bank data storage ?

    The SAP error message FB770, which states "Account &: Statement & is not in the bank data storage," typically occurs when there is an issue with the bank statement processing in the SAP system. This error indicates that the system cannot find the specified bank account and statement in the bank data storage, which is necessary for processing bank statements.

    Causes:

    1. Missing Bank Statement: The bank statement file may not have been uploaded or processed correctly.
    2. Incorrect Account Number: The account number specified in the transaction may not match any account in the bank data storage.
    3. Bank Data Storage Issues: There may be issues with the bank data storage configuration or the data itself.
    4. Authorization Issues: The user may not have the necessary permissions to access the bank data storage.
    5. Data Consistency Issues: There may be inconsistencies in the data between the bank statement and the SAP system.

    Solutions:

    1. Check Bank Statement Upload: Ensure that the bank statement has been uploaded correctly into the system. You can do this by checking the transaction code for bank statement processing (e.g., FF67 for manual upload).
    2. Verify Account Number: Double-check the account number in the transaction to ensure it is correct and exists in the bank data storage.
    3. Review Bank Data Storage Configuration: Check the configuration settings for bank data storage in the SAP system. Ensure that the bank account is properly set up and linked to the correct bank data storage.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access the bank data storage and perform the required actions.
    5. Data Consistency Check: Run consistency checks on the bank data storage to identify and resolve any discrepancies.
    6. Reprocess the Bank Statement: If the bank statement was uploaded but not processed correctly, try reprocessing it.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FF67 (for manual bank statement upload), FF68 (for processing bank statements), and FF70 (for displaying bank statements).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
    • Documentation: Review SAP documentation related to bank statement processing and bank data storage for best practices and troubleshooting steps.

    If the issue persists after trying the above solutions, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.

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