How To Fix FB769 - Only 'M' = Multicash is currrently supported

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 769

• Message text: Only 'M' = Multicash is currrently supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB769 - Only 'M' = Multicash is currrently supported ?

  The SAP error message FB769, which states "Only 'M' = Multicash is currently supported," typically occurs when you are trying to process a payment or a transaction that is not compatible with the Multicash format in the context of electronic bank statement processing or payment processing.
  Cause:
  
  Incorrect Format: The error usually arises when the system is expecting a specific format (in this case, Multicash) for the bank statement or payment file, but the file being processed is in a different format (e.g., MT940, MT942, etc.).
  Configuration Issues: The configuration settings in the SAP system may not be set up correctly to handle the expected file formats.
  Transaction Type: The transaction you are trying to execute may not be compatible with the Multicash format.
  
  Solution:
  
  Check File Format: Ensure that the file you are trying to upload or process is indeed in the Multicash format. If it is not, you will need to convert it to the correct format or use a different processing method.
  Configuration Review: Review the configuration settings in the SAP system related to electronic bank statement processing. Ensure that the settings are correctly configured to accept the Multicash format.
  
  Go to transaction code OBPM1 to check the settings for bank statement processing.
  Ensure that the bank account is set up to use the Multicash format.
  
  
  Transaction Type Verification: Verify that the transaction you are trying to execute is appropriate for the Multicash format. If it is not, you may need to use a different transaction type or process.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific configuration and requirements for handling bank statements and payment formats.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling bank statement formats.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: If you have made changes to configurations or file formats, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP financial modules.