How To Fix FB768 - Doc. & &: Other errors in account determination

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 768

• Message text: Doc. & &: Other errors in account determination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB768 - Doc. & &: Other errors in account determination ?

  The SAP error message FB768, which states "Doc. & &: Other errors in account determination," typically occurs during the posting of financial documents when the system is unable to determine the appropriate accounts for the transaction. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes of FB768 Error
  
  
  Missing Account Determination Configuration: The system may not have the necessary configuration for account determination for the specific transaction type or posting area.
  
  
  Incorrect or Incomplete Master Data: The master data for the relevant accounts (e.g., G/L accounts, cost centers, profit centers) may be incomplete or incorrectly configured.
  
  
  Posting Keys and Account Types: The posting keys used in the transaction may not be correctly mapped to the required account types.
  
  
  Document Type Settings: The document type used for the transaction may not be configured correctly in the system.
  
  
  Account Assignment Issues: If the transaction requires specific account assignments (like cost centers or internal orders), and these are not provided or are incorrect, it can lead to this error.
  
  
  Currency Issues: If there are currency conversion issues or if the accounts involved do not support the currency being used, this can also trigger the error.
  
  
  Solutions to FB768 Error
  
  
  Check Account Determination Configuration:
  
  Go to the configuration settings for account determination in the relevant module (e.g., Financial Accounting, Controlling).
  Ensure that the necessary accounts are defined for the transaction type you are trying to post.
  
  
  
  Review Master Data:
  
  Check the master data for the G/L accounts, cost centers, and profit centers involved in the transaction.
  Ensure that all required fields are filled out correctly.
  
  
  
  Verify Posting Keys:
  
  Ensure that the posting keys used in the transaction are correctly configured to allow postings to the required account types.
  
  
  
  Examine Document Type Settings:
  
  Check the settings for the document type being used to ensure it is configured correctly for the type of transaction you are processing.
  
  
  
  Account Assignment:
  
  If the transaction requires specific account assignments, ensure that they are provided and are valid.
  
  
  
  Currency Settings:
  
  Verify that the currency settings for the accounts involved are correct and that they support the currency being used in the transaction.
  
  
  
  Related Information
  
  Transaction Codes: You may need to use transaction codes like OBYC (for account determination) or OBA7 (for document type settings) to access the relevant configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to account determination errors.
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the account determination process and identify where it fails.
  Consult Documentation: Refer to SAP documentation or help files for detailed guidance on account determination and related configurations.
  
  If the problem continues after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.