How To Fix FB487 - & correspondence request was selected

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 487

• Message text: & correspondence request was selected

What causes this issue?

You ran the trigger report for correspondence.

System Response

Correspondence requests were selected for printing.

How to fix this error?

If you press Enter, one or more of the print reports stored for
automatic correspondence in the table for report allocation is carried
out.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB487 - & correspondence request was selected ?

  The SAP error message FB487 typically indicates that there is an issue related to a correspondence request in the context of financial transactions, particularly in accounts receivable or accounts payable. The error message can arise when trying to process a document that has a correspondence request associated with it.
  Cause:
  
  Unprocessed Correspondence Request: The document you are trying to process has an outstanding correspondence request that needs to be addressed before proceeding.
  Document Status: The document may be in a status that does not allow further processing until the correspondence is resolved.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the processing of correspondence requests.
  
  Solution:
  
  Review Correspondence Requests: Check the correspondence requests associated with the document. You can do this by navigating to the relevant transaction (e.g., FB03 for displaying documents) and reviewing the correspondence details.
  Process or Delete Correspondence: If the correspondence request is no longer needed, you may delete it. If it needs to be processed, ensure that it is completed before attempting to process the document again.
  Check Document Status: Ensure that the document is in a status that allows processing. If it is blocked due to the correspondence request, resolve that first.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the settings for correspondence processing are correctly configured.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), and FBL1N/FBL5N (Vendor/Customer Line Items) to manage and review documents and correspondence requests.
  SAP Notes: Check SAP Notes for any known issues or patches related to FB487. SAP Notes can provide additional insights or solutions for specific scenarios.
  User Authorization: Ensure that you have the necessary authorizations to process correspondence requests and related documents.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.