How To Fix F2352 - No display authorization for this customer in sales area &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 352

• Message text: No display authorization for this customer in sales area &1 &2 &3

What causes this issue?

You do not have the authorization to display this customer for the
<GL:sales_area>sales area</> specified.
Reason: The customer is allocated to an authorization group.

How to fix this error?

Get in contact with the person responsible for assigning authorizations
if you need this authorization.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2352 - No display authorization for this customer in sales area &1 &2 &3 ?

  The SAP error message F2352 "No display authorization for this customer in sales area &1 &2 &3" typically occurs when a user attempts to access customer data in a specific sales area for which they do not have the necessary authorization. This is a common issue in SAP systems where access control is enforced to protect sensitive data.
  Cause:
  
  Authorization Issues: The user does not have the required authorization to view customer data in the specified sales area. This could be due to missing roles or authorizations in the user's profile.
  Sales Area Configuration: The sales area (which consists of the combination of sales organization, distribution channel, and division) may not be properly configured for the user.
  Customer Master Data Settings: The customer master data may have specific settings that restrict access based on user roles or profiles.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Review the user's roles and authorizations in transaction SU01 or PFCG. Ensure that the user has the necessary authorizations for the customer master data in the relevant sales area.
  
  
  
  Adjust Roles and Authorizations:
  
  If the user lacks the necessary authorizations, you may need to add the appropriate roles or modify existing roles to include the required authorizations for the customer in the specified sales area.
  Ensure that the authorization objects related to customer master data (e.g., KNA1, KNA2, KNA3) are included in the user's roles.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles, contact your SAP security team or administrator to request the necessary access.
  
  
  
  Sales Area Configuration:
  
  Verify that the sales area is correctly set up and that the customer is assigned to the correct sales area. You can check this in the customer master data using transaction XD03 (Display Customer).
  
  
  
  Testing:
  
  After making changes to authorizations or roles, have the user log out and log back in to ensure that the changes take effect. Test access to the customer data again.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to customer data include F_KNA1_AKT (Customer Master Data: General Data), F_KNA1_BER (Customer Master Data: Company Code Data), and F_KNA1_VKA (Customer Master Data: Sales Area Data).
  Transaction Codes:
  
  SU53: Display Authorization Check
  SU01: User Maintenance
  PFCG: Role Maintenance
  XD03: Display Customer
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
  
  By following these steps, you should be able to resolve the error and gain the necessary access to the customer data in the specified sales area.